Support
Your questions, answered.
If you can't find your answer here, contact us — we'll get back to you as soon as possible.
Products & Ingredients
Foraflora products are made from natural and plant-derived ingredients such as black seed oil, castor oil, rosemary extract, aloe vera, argan oil, neem extract and various herbal extracts. The full ingredient lists for all our products are detailed on the packaging and at foraflora.store.
No. Foraflora products contain no parabens, sulfates (SLS/SLES), silicones, artificial fragrances, artificial colourants or mineral oil. All our formulas are prepared with plant-derived active ingredients.
Yes. All Foraflora products are vegan. No animal-derived ingredients are used. Our products are also cruelty-free certified and have not been tested on animals.
Foraflora production facilities hold ISO 9001 (Quality Management), ISO 22716 (Cosmetic GMP) and ISO 14001 (Environmental Management) certificates. All our products are also documented as vegan and cruelty-free.
Foraflora products can generally be used for 24–36 months when unopened. Once opened, it is recommended to use them within the period stated on the packaging (generally 6–12 months). Each product's packaging includes a best-before date and a period-after-opening symbol (PAO).
Usage & Application
Baştankara products can be used together as a treatment or individually. Shampoo: apply to wet hair, massage for 2–3 minutes, lather and rinse. Mask: apply to hair ends and full length after shampooing, leave for 10–15 minutes and rinse thoroughly. Hair oil: apply a few drops to the hair shaft, taking care not to contact the root area.
Recommended application order: (1) Cleanse skin with the Face Cleansing Gel, (2) Balance the pH with the Skin Toner, (3) Apply the Daily Moisturiser. Application twice daily, morning and evening, is recommended. Sunscreen can be applied after the Varya series.
No. The Beyazgül Oral-Dental Series has a fluoride-free and SLS-free formula. This choice is part of our herbal care philosophy aimed at preserving the natural oral flora balance. If you have concerns about fluoride, we recommend consulting your dentist.
Foraflora products are formulated with sensitive skin in mind. They contain no irritating synthetic additives. However, every individual's skin structure is different; before starting a new product, apply to a small area such as the inner wrist and wait 24 hours. If no reaction occurs, you can proceed to regular use.
Although our products contain herbal ingredients, we recommend consulting your doctor or midwife before use during pregnancy or breastfeeding. This advice is especially important for products containing active herbal ingredients such as rosemary and neem.
Order & Delivery
Foraflora products can be purchased by our approved members through our official online store, foraflora.store. Consumers can access our products through our authorized dealers located throughout Türkiye. For the current list of our dealers and their locations, please visit our Dealers page.
Yes. International shipping is available to select countries via foraflora.store. Visit our store or email info@foraflora.com for available shipping options and country list.
Unopened products in their original packaging can be returned within 14 days of delivery. For return requests, you can use the customer service section at foraflora.store or reach us at info@foraflora.com.
Dealership & Membership
To join the Foraflora dealer network, you can fill in the form on our Membership-Dealer Application page. After your application is reviewed, our team will contact you. You can email info@foraflora.com for dealership terms and starter package information.
Individual membership means registering at foraflora.store to benefit from special pricing advantages and campaigns. Dealership is a commercial relationship required to sell Foraflora products at your premises and join the authorised dealer network. A dealership application requires a tax registration and a minimum order quantity.
Foraflora training programmes are open to our dealers, hairdressers, beauticians, pharmacists and healthcare professionals. Visit our Training Registration page or contact us for the training schedule and registration.
Sustainability & Environment
Yes. Foraflora packaging is produced from recyclable materials wherever possible. Check the recycling symbols on the packaging to include them in your local recycling programmes.
Under our ISO 14001 Environmental Management System certificate, we are committed to minimising water and energy consumption in our production processes, reducing waste and preferring sustainable raw material sources. For detailed information about our environmental policy, please reach us at info@foraflora.com.
Have a question?
We're here.
You can reach our team directly about products, dealerships, or anything else.
Contact Us